Digicel is urging customers to upgrade from 2G devices before the network shutdown on February 28. The company is moving towards advanced technologies like 3G and 4G, promising better service quality. Users must check their SIM compatibility and upgrade their devices accordingly.
Digicel has announced a complete shutdown of its 2G network, effective February 28, compelling customers utilizing older 2G devices to upgrade without delay. The transition aims to facilitate the company’s advancement towards more modern technologies such as 3G, 4G, 4G LTE, and LTE-A, reaffirming Digicel’s commitment to enhancing the quality of digital services offered to its customers.
As part of their upgrade process, customers are advised not only to replace their 2G devices but also to verify the compatibility of their SIM cards with 4G LTE technology. It is essential that customers ensure their devices support either 3G or 4G functions to fully exploit the improved services.
The older 2G devices, commonly referred to as “bangers,” typically include basic push-button phones and early-generation smartphones. Customers seeking to confirm whether their devices or SIM cards require an upgrade are encouraged to visit a Digicel retail outlet or access the company’s website for assistance.
In conclusion, Digicel is undertaking a significant upgrade by decommissioning its 2G network to prioritize advanced technologies, promising improved call quality and connectivity for its customers. Users should promptly transition from their old 2G devices and ensure their SIM cards are compatible with modern services to fully benefit from these enhancements.
Original Source: www.jamaicaobserver.com
