Bice Osei Kuffour, also known as ‘Obour’, has resigned as the Managing Director of Ghana Post, a position he held since January 4, 2022. He highlighted his honor in leading the company through a transformative period. Under his management, Ghana Post embraced digital innovations and received several awards for outstanding service.
Bice Osei Kuffour, widely recognized as ‘Obour’, has announced his resignation as the Acting Managing Director of Ghana Post Company Limited. In a Facebook post, he conveyed that it had been a privilege to serve the company since January 4, 2022. During his tenure, Obour focused on transforming Ghana Post into a modern and efficient services provider, emphasizing customer-centricity in their operations.
In his Facebook post, Obour articulated, “I assumed office as Managing Director of Ghana Post on January 4, 2022, and it has been an honor and a privilege to serve in this role, steering Ghana Post through a transformative phase aimed at repositioning it as a modern, efficient, and customer-centric postal services and logistics provider.”
As he resigns to explore new opportunities, Obour expressed gratitude towards Honorable Ursula Owusu, the Board of Directors, and the dedicated staff of Ghana Post, noting their essential role in achieving the organization’s recent progress. Over the years, Ghana Post has implemented technological advancements that allow customers to access services via online platforms, including the introduction of the “GhPostPay” platform in 2019.
Ghana Post’s commitment to digital transformation has resulted in the implementation of a digital address system and the digitization of postal services nationwide. The company has received esteemed accolades, such as the Best EMS Call Centre Award in 2017 and the Best Customer Care Award in 2018, both presented by the Universal Postal Union in Switzerland, highlighting its dedication to excellence in customer service.
In conclusion, Bice Osei Kuffour, known as ‘Obour’, has stepped down from his role as Acting Managing Director of Ghana Post, reflecting on a tenure characterized by significant transformation and innovation. His leadership has positioned Ghana Post as a modern, customer-focused provider of postal services. The organization, under his guidance, has embraced technological advancements, earning various recognitions for its excellence in service.
Original Source: www.ghanaweb.com
